These pointers on giving feedback comes from a Twitter thread from Joshua Bonhotal, a coach who now leverages technology and fitness to optimise human performance (give him a follow).
As a coach it's not just the content of the feedback of what you giove to your players but also how you deliver that feedback and also what personality type the player falls under who you're delivering too.
Here's some tips to take your feedback to the next level.
- Keep positive feedback personal and negative feedback technical
- Triumph their wins by drawing clear associations between their efforts and the successful outcome
- Don’t attach blame to failure by keying in on technical/tactical solutions
- Model extreme ownership and they will follow
- Take windows of opportunity as timing is everything and when you say things is as important as what you say
- If emotion is high then they won’t be open to critical feedback which could lead to long term performance anxiety/resent, which fractures trust
- Use growth v fixed language to shif their mindset by focusing on what they can controland embrace failure as a fundamental and welcome part of the growth cycle
- Create an environment that is safe to take calculated risks and fail (psychological safety)
- Don’t give the answers too quick but also remove the safety net by allowing them to explore for their own solutions
- People will rise or fall to the level of their expectations but be careful not to base them on past failures/short comings or you’ll get proven right which is not what you want, but instead set the bar just out of reach and lift them up
- Cue "do this" over "don’t do that" to focus their attention on the desired action/positive outcomes
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